Privacy Notice

At HR Overload, we’re committed to protecting and respecting your privacy.

Our privacy notice below explains how, when and why we collect personal information about who visits our website – including how we use it and how we keep it secure.

We have appointed Maria Millward to oversee data protection issues and she can be contacted on maria@hroverload.co.uk

Who are we?
We’re HROverload, we provide HR Support to small and medium sized businesses. Our registered address is 135 Valley Road, Kenley, CR8 5BZ and our telephone number is 07834 485 199.

How do we collect information from you?
When you use our website, including when you contact us about products and services, complete our HR Health check or sign up for our newsletter, we collect information from you.

What type of information is collected from you?
We collect personal information that might include your name, email address, Company name, Position, telephone number, IP address, geographical location, browser type, source of referral as well as which pages you looked at and for how long. It also includes contact information that you give us when you register with us so that we can send you proposals, email updates and newsletters.

Our lawful ground for processing this information is as follows;

  • the performance of a contract between you and us and/or taking steps at your request to enter into such a contract; and
  • legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims and to grow our business.

How is your information used?
We may use your information to:

  • improve your browsing experience by personalising the website;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications, information or proposals which you have requested and that may be of interest to you.
  • provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
  • deal with enquiries and complaints made by or about you relating to the website.

Who has access to your information?
We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes other than is set out in Disclosures.

Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

What about social media?
If you make comments or posts on social media (our Facebook page, for example), then the rules of that platform apply, so please be aware that your comments or reactions could be made public.

If you add a comment to any of our own blogs or reviews, these will be shared with other users and the wider general public. So please don’t be offensive, insulting or defamatory. In addition, you’re responsible for ensuring that any comments you do make comply with relevant policies on acceptable use.

We don’t control Facebook and Twitter so please make sure you review the privacy notices as well as the terms and conditions of any social media platforms you use. It’s important that you understand what they do with your information – and it means you can adjust your privacy settings if you don’t want things shared or in the public domain.

Disclosures
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy notice.

We may have to share your personal data with the parties set out below:

  • Service providers who provide website hosting, IT and system administration services.
  • Professional advisers including lawyers, bankers, auditors and insurers
  • Government bodies that require us to report processing activities.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions

In addition, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

Peace of mind about your choices
We may contact you for marketing purposes by post, email or phone. You can change your marketing preferences at any time by contacting us by email at maria@hroverload.co.uk or by telephone on 07834485199.

How you can access and update your information
It is very important that the information we hold about you is accurate and up to date. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at maria@hroverload.co.uk or phone us 07834 485 199.

Your legal rights
Under data protection laws you have rights in relation to your personal data. You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at maria@hroverload.co.uk. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

What we do to protect your personal information
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

We will store all the personal information you provide on our secure (password- and firewall- protected) systemSome of this data may be stored in secure servers outside the EU. It may also be processed by people operating outside the EEA who work for one of our suppliers. When you submit your personal data to us, you give your consent to it being stored and processed in this way.

We take great care to ensure any confidential information remains protected, but we cannot guarantee the security of data sent over the Internet.

Use of ‘cookies’
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

We use Google Analytics to analyse how our website is used. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. View Google’s privacy notice.

Our website is by WordPress. WordPress also store personal information in their user profile. You can see their privacy notice here.

Links to other websites
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. This privacy notice applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We are not responsible for the privacy notices and practices of other websites, even if you access them using links from our website.

16 or Under
We feel strongly about protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this Privacy Notice
This Notice was last updated in May 2018.
We review our policies on a regular basis and may update this Privacy Notice by posting a new version on our website.
You should check this page occasionally to make sure you are happy with any changes. We may also notify you of changes to our privacy notice by email.